[Bug] Game crashes during the mission loading screen

Any issues with the XWAU or X-Wing Alliance? Please let us know here!

Re: [Bug] Game crashes during the mission loading screen

gordon_cree
Cadet 4th Class
Posts: 10
Joined: Wed Jul 01, 2020 11:38 pm

Post by gordon_cree » Wed Jul 01, 2020 11:56 pm

Hello,
It has happened to me also.
I have completed the initial prologue missions and the 2 first Rebel Missions. Then it keeps crashing at mission loading screen.
Faulting application name: XwingAlliance.exe, version: 2.0.0.2, time stamp: 0x3765a9b7
Faulting module name: XwingAlliance.exe, version: 2.0.0.2, time stamp: 0x3765a9b7
Exception code: 0xc0000005
Fault offset: 0x000849c7
Faulting process id: 0x41a0
Faulting application start time: 0x01d650004f9d1646
Faulting application path: D:\Program Files\steamapps\common\Star Wars X-Wing Alliance\XwingAlliance.exe
Faulting module path: D:\Program Files\steamapps\common\Star Wars X-Wing Alliance\XwingAlliance.exe
Report Id: 788e5386-685f-420f-a0d1-04ca63a8e1c9
Faulting package full name:
Faulting package-relative application ID:
I have completed a clean install, from steam and used the latest downloads from the site including those highlighted "New".

skirmish modes work with missions already completed.

User avatar
JeremyaFr
XWAU Member
Posts: 3988
Joined: Mon Jan 18, 2010 5:52 pm
Contact:

Post by JeremyaFr » Thu Jul 02, 2020 4:38 pm

Hello,
The crash at offset 0x000849c7 means that the game failed to load an OPT file.

Does it happen with a clean install?
You can try with only the main crafts pack. Make a backup of your pilot file before.

User avatar
JeremyaFr
XWAU Member
Posts: 3988
Joined: Mon Jan 18, 2010 5:52 pm
Contact:

Post by JeremyaFr » Thu Jul 02, 2020 7:10 pm

Hello,
You can try that and see if error message is shown:
viewtopic.php?p=171043#p171043

gordon_cree
Cadet 4th Class
Posts: 10
Joined: Wed Jul 01, 2020 11:38 pm

Post by gordon_cree » Thu Jul 02, 2020 8:49 pm

Hi Again,

It happened after a clean install.
i will re install from steam and apply XWUCP 1.6 only.
Will get back with results

User avatar
Ace Antilles
Admiral (Moderator)
Posts: 7901
Joined: Sat Jan 22, 2000 12:01 am
Contact:

Post by Ace Antilles » Thu Jul 02, 2020 8:51 pm

gordon_cree wrote:
Thu Jul 02, 2020 8:49 pm
Hi Again,

It happened after a clean install.
i will re install from steam and apply XWUCP 1.6 only.
Will get back with results
Please apply this hook as Jeremy said after you install if you still get this crash and try again.

https://www.xwaupgrade.com/phpBB3/downl ... hp?id=4701

It will help us to find out where the error occurs. Thanks
Chief XWAU Team annoying nitpicker.
Ace Antilles - The X-Wing Outpost
Image

gordon_cree
Cadet 4th Class
Posts: 10
Joined: Wed Jul 01, 2020 11:38 pm

Post by gordon_cree » Thu Jul 02, 2020 9:26 pm

Once i apply the files then what do i do?

gordon_cree
Cadet 4th Class
Posts: 10
Joined: Wed Jul 01, 2020 11:38 pm

Post by gordon_cree » Thu Jul 02, 2020 9:28 pm

Hello,

Hook files copied into destination folder game ran and crashed at same point.
What do you need me to do now?

User avatar
Ace Antilles
Admiral (Moderator)
Posts: 7901
Joined: Sat Jan 22, 2000 12:01 am
Contact:

Post by Ace Antilles » Thu Jul 02, 2020 9:49 pm

gordon_cree wrote:
Thu Jul 02, 2020 9:28 pm
Hello,

Hook files copied into destination folder game ran and crashed at same point.
What do you need me to do now?
According to Jeremy this should happen.
During the mission loading screen, if an OPT is not found, then the game crashes at offset 0x000849c7.
This WIP will show an error box before the crash with a message containing the OPT filename.


Did you get that? Also what did you do this time?
Did you do a re install from steam and apply XWUCP 1.6 only or something else
Chief XWAU Team annoying nitpicker.
Ace Antilles - The X-Wing Outpost
Image

gordon_cree
Cadet 4th Class
Posts: 10
Joined: Wed Jul 01, 2020 11:38 pm

Post by gordon_cree » Thu Jul 02, 2020 10:02 pm

Hello,

I have not seen any "error box". Game crashes straight to desktop during loading screen.
I have re-installed this morning from Steam, and have applied XWUCP 1.6 only and have selected only default settings.
Yesterday i had downloaded and applied 1.6 plus the containers and backdrop and new OPTS.
Prologue missions worked, the first 2 rebel missions worked. Skirmishes work also.
Today i have only steam version and 1.6 installed (default options selected) and it crashes in same place.
Game works in vanilla mode without any mods.

What do you need now?

gordon_cree
Cadet 4th Class
Posts: 10
Joined: Wed Jul 01, 2020 11:38 pm

Post by gordon_cree » Thu Jul 02, 2020 10:03 pm

Log Name: Application
Source: Application Error
Date: 02/07/2020 14:31:41
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-QFJVOTL
Description:
Faulting application name: XwingAlliance.exe, version: 2.0.0.2, time stamp: 0x3765a9b7
Faulting module name: KERNELBASE.dll, version: 10.0.18362.815, time stamp: 0x67005c2a
Exception code: 0xe06d7363
Fault offset: 0x00114402
Faulting process id: 0x1b78
Faulting application start time: 0x01d650b825f104d7
Faulting application path: D:\Program Files\steamapps\common\Star Wars X-Wing Alliance\XwingAlliance.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 22721f62-67d4-4f7e-8380-7483b7ba9d89
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2020-07-02T21:31:41.589243200Z" />
<EventRecordID>35584</EventRecordID>
<Channel>Application</Channel>
<Computer>DESKTOP-QFJVOTL</Computer>
<Security />
</System>
<EventData>
<Data>XwingAlliance.exe</Data>
<Data>2.0.0.2</Data>
<Data>3765a9b7</Data>
<Data>KERNELBASE.dll</Data>
<Data>10.0.18362.815</Data>
<Data>67005c2a</Data>
<Data>e06d7363</Data>
<Data>00114402</Data>
<Data>1b78</Data>
<Data>01d650b825f104d7</Data>
<Data>D:\Program Files\steamapps\common\Star Wars X-Wing Alliance\XwingAlliance.exe</Data>
<Data>C:\WINDOWS\System32\KERNELBASE.dll</Data>
<Data>22721f62-67d4-4f7e-8380-7483b7ba9d89</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>

Above is the latest event log

gordon_cree
Cadet 4th Class
Posts: 10
Joined: Wed Jul 01, 2020 11:38 pm

Post by gordon_cree » Sun Jul 05, 2020 3:16 pm

Hello Again,

Any update on what you want me to do next?

User avatar
Ace Antilles
Admiral (Moderator)
Posts: 7901
Joined: Sat Jan 22, 2000 12:01 am
Contact:

Post by Ace Antilles » Sun Jul 05, 2020 3:19 pm

JeremyaFr wrote:
Thu Jul 02, 2020 7:10 pm
Hello,
You can try that and see if error message is shown:
viewtopic.php?p=171043#p171043
Jeremy please advise. Seems your hook didn't create an error message. Thanks
Chief XWAU Team annoying nitpicker.
Ace Antilles - The X-Wing Outpost
Image

User avatar
JeremyaFr
XWAU Member
Posts: 3988
Joined: Mon Jan 18, 2010 5:52 pm
Contact:

Post by JeremyaFr » Sun Jul 05, 2020 4:49 pm

Hello,
A crash in "KERNELBASE.dll" may be related to memory usage.

gordon_cree
Cadet 4th Class
Posts: 10
Joined: Wed Jul 01, 2020 11:38 pm

Post by gordon_cree » Tue Jul 07, 2020 6:01 pm

Hello,

There isnt anything else being ran during the game though, resources arent showing a "high use"

User avatar
capitanguinea
Galactic Empire
Posts: 226
Joined: Sun Aug 30, 2015 3:59 pm

Post by capitanguinea » Tue Jul 07, 2020 11:46 pm

It could be a mrmory address problrm. If the same area is required by distinct pricess at ssme time you will have a crash.

gordon_cree
Cadet 4th Class
Posts: 10
Joined: Wed Jul 01, 2020 11:38 pm

Post by gordon_cree » Wed Jul 08, 2020 5:28 pm

Hello,

only the XWUCP when installed causes the KERNELBASE error.
It happens with both Intel and Nvidia graphics cards.
Ive done the SFC /scannow and has returned no errors on the KERNELBASE.dll.

Sisko
Recruit
Posts: 5
Joined: Fri Jul 10, 2020 3:01 pm

Post by Sisko » Fri Jul 10, 2020 3:25 pm

Howdy all. I'm new here and hoping to get this going in VR soon. Been having the same crash on mission loading screen. Installing XWAUCP I didn't have any problems. After installing RebelDynamicCockpits_v2.1 is when I started getting the crash (no error window).

edit: Steam Version

User avatar
Ace Antilles
Admiral (Moderator)
Posts: 7901
Joined: Sat Jan 22, 2000 12:01 am
Contact:

Post by Ace Antilles » Fri Jul 10, 2020 3:54 pm

Sisko wrote:
Fri Jul 10, 2020 3:25 pm
Howdy all. I'm new here and hoping to get this going in VR soon. Been having the same crash on mission loading screen. Installing XWAUCP I didn't have any problems. After installing RebelDynamicCockpits_v2.1 is when I started getting the crash (no error window).

edit: Steam Version
You need to have the Effects by Blue Max installed to use VR and the cockpits correctly
Chief XWAU Team annoying nitpicker.
Ace Antilles - The X-Wing Outpost
Image

Sisko
Recruit
Posts: 5
Joined: Fri Jul 10, 2020 3:01 pm

Post by Sisko » Fri Jul 10, 2020 4:31 pm

Ace Antilles wrote:
Fri Jul 10, 2020 3:54 pm
Sisko wrote:
Fri Jul 10, 2020 3:25 pm
Howdy all. I'm new here and hoping to get this going in VR soon. Been having the same crash on mission loading screen. Installing XWAUCP I didn't have any problems. After installing RebelDynamicCockpits_v2.1 is when I started getting the crash (no error window).

edit: Steam Version
You need to have the Effects by Blue Max installed to use VR and the cockpits correctly
yep, thank you. just got it installed. my head movements are moving the screen at the moment instead of looking around the cockpit.

For the crash, I uninstalled then reinstalled. This time I only applied RebelDynamicCockpits_v2.1 after XWAUCP and again started getting the mission loading crash. Prior I had also installed TieDynamicCockpits_v2.0 along with it. So without those two it seems to be fine on my end. I'd really like to get those going though.

User avatar
Ace Antilles
Admiral (Moderator)
Posts: 7901
Joined: Sat Jan 22, 2000 12:01 am
Contact:

Post by Ace Antilles » Fri Jul 10, 2020 6:06 pm

Sisko wrote:
Fri Jul 10, 2020 4:31 pm
Ace Antilles wrote:
Fri Jul 10, 2020 3:54 pm
Sisko wrote:
Fri Jul 10, 2020 3:25 pm
Howdy all. I'm new here and hoping to get this going in VR soon. Been having the same crash on mission loading screen. Installing XWAUCP I didn't have any problems. After installing RebelDynamicCockpits_v2.1 is when I started getting the crash (no error window).

edit: Steam Version
You need to have the Effects by Blue Max installed to use VR and the cockpits correctly
yep, thank you. just got it installed. my head movements are moving the screen at the moment instead of looking around the cockpit.

For the crash, I uninstalled then reinstalled. This time I only applied RebelDynamicCockpits_v2.1 after XWAUCP and again started getting the mission loading crash. Prior I had also installed TieDynamicCockpits_v2.0 along with it. So without those two it seems to be fine on my end. I'd really like to get those going though.
I think you are being too minimal. There's so many factors that can cause the crashes.

Install XWAU.
Install the Containers pack. We have been using that as a simple guide.

Then test your game.

Then install the Effects.
Then test your game.

There can be many VR issues, so you are better off configuring it and checking stuff out now.
Once you have done that then you can install the Backdrops. Then the Cockpit files.
Chief XWAU Team annoying nitpicker.
Ace Antilles - The X-Wing Outpost
Image

User avatar
m0rgg
XWAU Member
Posts: 268
Joined: Wed Apr 01, 2020 10:33 pm

Post by m0rgg » Fri Jul 10, 2020 7:31 pm

Did you configure SteamVR tracking in CockpitLook.cfg?

Sisko
Recruit
Posts: 5
Joined: Fri Jul 10, 2020 3:01 pm

Post by Sisko » Fri Jul 10, 2020 7:54 pm

Ace Antilles wrote:
Fri Jul 10, 2020 6:06 pm
Sisko wrote:
Fri Jul 10, 2020 4:31 pm
Ace Antilles wrote:
Fri Jul 10, 2020 3:54 pm


You need to have the Effects by Blue Max installed to use VR and the cockpits correctly
yep, thank you. just got it installed. my head movements are moving the screen at the moment instead of looking around the cockpit.

For the crash, I uninstalled then reinstalled. This time I only applied RebelDynamicCockpits_v2.1 after XWAUCP and again started getting the mission loading crash. Prior I had also installed TieDynamicCockpits_v2.0 along with it. So without those two it seems to be fine on my end. I'd really like to get those going though.
I think you are being too minimal. There's so many factors that can cause the crashes.

Install XWAU.
Install the Containers pack. We have been using that as a simple guide.

Then test your game.

Then install the Effects.
Then test your game.

There can be many VR issues, so you are better off configuring it and checking stuff out now.
Once you have done that then you can install the Backdrops. Then the Cockpit files.
I'm not trying to be minimal or do anything but explain WHEN the loading crash started happening for me. I have no doubt there may be several other factors. Just sharing my experience for info.

(without VR) i've uninstalled and reinstalled a handful of times now just to check myself.
-Clean install, ran game and loaded mission. No crash.
-installed XWAUCP, ran game and loaded mission. No crash.
-installed RebelDynamicCockpits_v2.1, ran game, tried to load mission. It crashes about 1/5th of the way on the progress bar every time.

User avatar
m0rgg
XWAU Member
Posts: 268
Joined: Wed Apr 01, 2020 10:33 pm

Post by m0rgg » Fri Jul 10, 2020 8:07 pm

You need to install the Effects by Blue Max before you install the Dynamic Cockpits

User avatar
Ace Antilles
Admiral (Moderator)
Posts: 7901
Joined: Sat Jan 22, 2000 12:01 am
Contact:

Post by Ace Antilles » Fri Jul 10, 2020 8:14 pm

Sisko wrote:
Fri Jul 10, 2020 7:54 pm
I'm not trying to be minimal or do anything but explain WHEN the loading crash started happening for me. I have no doubt there may be several other factors. Just sharing my experience for info.

(without VR) i've uninstalled and reinstalled a handful of times now just to check myself.
-Clean install, ran game and loaded mission. No crash.
-installed XWAUCP, ran game and loaded mission. No crash.
-installed RebelDynamicCockpits_v2.1, ran game, tried to load mission. It crashes about 1/5th of the way on the progress bar every time.
I'm sorry but you misunderstood as I didn't phrase it well, that's my fault. I had to write the reply fast on a very small phone screen.

Please try and follow the steps I laid out above.

If you went from XWAUCP to the RebelDynamicCockpits with nothing else then you have missed several important steps.
You missed updating the hooks and the DDraw. I appreciate that the steps to install aren't perfect and we are working on that.

If you install the XWAU then any NEW craft, ie Containers, then it will add the Hooks and the latest DDraw to the game by itself.

Then add the Effects to make VR work better.
Then add the RebelDynamicCockpits which need features from the effects to work properly.

When we get the next version of the XWAUCP ready then a lot of confusion will go away.
Hope that makes sense as I'm just trying to help in my own spare time.
Chief XWAU Team annoying nitpicker.
Ace Antilles - The X-Wing Outpost
Image

Sisko
Recruit
Posts: 5
Joined: Fri Jul 10, 2020 3:01 pm

Post by Sisko » Fri Jul 10, 2020 8:53 pm

Ace Antilles wrote:
Fri Jul 10, 2020 8:14 pm
Sisko wrote:
Fri Jul 10, 2020 7:54 pm
I'm not trying to be minimal or do anything but explain WHEN the loading crash started happening for me. I have no doubt there may be several other factors. Just sharing my experience for info.

(without VR) i've uninstalled and reinstalled a handful of times now just to check myself.
-Clean install, ran game and loaded mission. No crash.
-installed XWAUCP, ran game and loaded mission. No crash.
-installed RebelDynamicCockpits_v2.1, ran game, tried to load mission. It crashes about 1/5th of the way on the progress bar every time.
I'm sorry but you misunderstood as I didn't phrase it well, that's my fault. I had to write the reply fast on a very small phone screen.

Please try and follow the steps I laid out above.

If you went from XWAUCP to the RebelDynamicCockpits with nothing else then you have missed several important steps.
You missed updating the hooks and the DDraw. I appreciate that the steps to install aren't perfect and we are working on that.

If you install the XWAU then any NEW craft, ie Containers, then it will add the Hooks and the latest DDraw to the game by itself.

Then add the Effects to make VR work better.
Then add the RebelDynamicCockpits which need features from the effects to work properly.

When we get the next version of the XWAUCP ready then a lot of confusion will go away.
Hope that makes sense as I'm just trying to help in my own spare time.
its cool, totally understand.. i'm trying to work on it with my parents visiting from out of town right now lol. definitely not ideal for this here. Thanks for the info, i'll get on it later tonight when i can focus without any distractions.

Post Reply