[Solved] game freezes and crash

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Re: game freezes and crash

craigdwpa
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Post by craigdwpa » Tue Apr 06, 2021 10:30 pm

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-04-06T22:27:55.7344925Z" />
<EventRecordID>74679</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>DESKTOP-J6M5AQ5</Computer>
<Security />
</System>
- <EventData>
<Data>XWingAlliance.exe</Data>
<Data>2.0.0.2</Data>
<Data>3765a9b7</Data>
<Data>XWingAlliance.exe</Data>
<Data>2.0.0.2</Data>
<Data>3765a9b7</Data>
<Data>4000001e</Data>
<Data>000fbaa1</Data>
<Data>47c0</Data>
<Data>01d72b33ce448db6</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\Star Wars X-Wing Alliance\XWingAlliance.exe</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\Star Wars X-Wing Alliance\XWingAlliance.exe</Data>
<Data>f0a06b5a-8fd6-4aaf-a058-49e2246c1960</Data>
<Data />
<Data />
</EventData>
</Event>

craigdwpa
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Post by craigdwpa » Tue Apr 06, 2021 10:32 pm

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-04-06T22:27:55.7344925Z" />
<EventRecordID>74679</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>DESKTOP-J6M5AQ5</Computer>
<Security />
</System>
- <EventData>
<Data>XWingAlliance.exe</Data>
<Data>2.0.0.2</Data>
<Data>3765a9b7</Data>
<Data>XWingAlliance.exe</Data>
<Data>2.0.0.2</Data>
<Data>3765a9b7</Data>
<Data>4000001e</Data>
<Data>000fbaa1</Data>
<Data>47c0</Data>
<Data>01d72b33ce448db6</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\Star Wars X-Wing Alliance\XWingAlliance.exe</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\Star Wars X-Wing Alliance\XWingAlliance.exe</Data>
<Data>f0a06b5a-8fd6-4aaf-a058-49e2246c1960</Data>
<Data />
<Data />
</EventData>
</Event>

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JeremyaFr
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Post by JeremyaFr » Thu Apr 08, 2021 8:23 pm

Hello,
Here is something you can do:

- download ProcDump
- copy ProcDump.exe into your xwa directory
- open a command prompt and run this command:

Code: Select all

procdump -e -ma -w xwingalliance.exe
- launch the game

When the game wil crash, a crash dump file will be created: the filename starts with "XWINGALLIANCE.EXE_" and the extension is ".dmp"
- zip the .dmp file
- attach the zip to your next post

Porkins_BB
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Post by Porkins_BB » Sun Apr 11, 2021 11:33 am

JeremyaFr wrote:
Thu Apr 08, 2021 8:23 pm
Hello,
Here is something you can do:

- download ProcDump
- copy ProcDump.exe into your xwa directory
- open a command prompt and run this command:

Code: Select all

procdump -e -ma -w xwingalliance.exe
- launch the game

When the game wil crash, a crash dump file will be created: the filename starts with "XWINGALLIANCE.EXE_" and the extension is ".dmp"
- zip the .dmp file
- attach the zip to your next post
Forgive my ignorance, but when I try to run the command from command prompt, I get the following error: "procdump is not recognized as an internal or external command, operable program or batch file."

I'm guessing I'm doing something wrong, but not sure how to fix it.

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JeremyaFr
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Post by JeremyaFr » Sun Apr 11, 2021 11:42 am

You can try with

Code: Select all

.\procdump -e -ma -w xwingalliance.exe
or

Code: Select all

.\procdump.exe -e -ma -w xwingalliance.exe

Porkins_BB
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Post by Porkins_BB » Sun Apr 11, 2021 11:50 am

Still no luck with either of those commands.

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Forceflow
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Post by Forceflow » Sun Apr 11, 2021 1:25 pm

Porkins_BB wrote:
Sun Apr 11, 2021 11:50 am
Still no luck with either of those commands.
Just to be sure, did you change into the XWA directory before you run the command? so e.g.

Code: Select all

cd "C:\Program Files (x86)\Steam\steamapps\common\Star Wars X-Wing Alliance\"
.\procdump -e -ma -w xwingalliance.exe
Murphy was an optimist! I am a pessimist!
And always remember that a smile is cheaper than a bullet! (District 9)
Webmaster of the X-Wing Alliance Upgrade Project

craigdwpa
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Post by craigdwpa » Sun Apr 11, 2021 1:46 pm

so still no fix ?

Porkins_BB
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Post by Porkins_BB » Sun Apr 11, 2021 2:15 pm

I got Procdump to work, but the dump file is too large to post on the boards. I was able to compress it down to 217MB, but even that is still too large.

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Forceflow
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Post by Forceflow » Sun Apr 11, 2021 2:45 pm

Maybe try dropbox? That should let you put it up for download.
Murphy was an optimist! I am a pessimist!
And always remember that a smile is cheaper than a bullet! (District 9)
Webmaster of the X-Wing Alliance Upgrade Project

JarsusCrust
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Post by JarsusCrust » Tue Apr 13, 2021 9:02 am

Hey, I have been having a problem much like this after reinstalling XWAUpgrade since I wanted to try your Mega version. I have used this upgrade in the past circa 2017 with no issues, but a lot has changed in the last few years with regards to the scope of this project. So, after reading some posts, I have attached my zipper .exe file. Here are some things I have tried these past couple days:

1. Sucessfully ran the game with no mods. Vanilla X-Wing Aliiance works perfectly. I am using GOG version on Windows 10. I have a GeForce RTX 2060.
2. Unistalled and reinstalled XWA, with mods. Crash after engaging hyperspace to the convoy operation area in Battle 1: Mission 1. Launch, hangar, flight controls, everything works in the initial area with the rebel fleet.
3. Once more attempt on Battle 1: Mission 3 (I think?), the A-Wing recon mission. Same result as 2 only this time the crash occurs shortly after lauching from the Calamari crusier.

Let me know what I can do to help, because I really appreciate this upgrade and what you've accomplished for the past 20 year is simply amazing, and I want to help those who might have a similar issue. I'm semi savvy with a computer but not a coder. Expect mistakes and questions. I do work full-time, and around this time is when I'll be able to respond. It's currently 4:00 PM on Tuesday afternoon where I am located. Thanks for your hard work.

JarsusCrust
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JeremyaFr
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Post by JeremyaFr » Tue Apr 13, 2021 10:34 am

JarsusCrust wrote:
Tue Apr 13, 2021 9:02 am
Let me know what I can do to help,
Hello,
You can post a crash report from the Event Viewer and upload a crash dump (with ProcDump as indicated above).
This will help us.

JarsusCrust
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Post by JarsusCrust » Tue Apr 13, 2021 3:42 pm


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JeremyaFr
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Post by JeremyaFr » Tue Apr 13, 2021 5:27 pm

Thank you for the crash dump.
It is under investigation.

JarsusCrust
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Post by JarsusCrust » Wed Apr 14, 2021 11:16 am

Awesome, let me know if you need anything else.

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JeremyaFr
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Post by JeremyaFr » Wed Apr 14, 2021 1:56 pm

Hello,
The crash is caused by Hook_TargetboxToggle.dll.

Here is a fix.
Just extract the content of the zip (it contains hook_targetboxtoggle.dll) into your xwa directory.

hook_targetboxtoggle_WIP_2104141552.zip
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JarsusCrust
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Post by JarsusCrust » Wed Apr 14, 2021 2:47 pm

Excellent! It's works great. Thank you. Hopefully this helps future development.

craigdwpa
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Post by craigdwpa » Thu Apr 15, 2021 12:59 pm

Thank you so much!!! working fine now!!!!!!!!!!!!!!!!!!!!!!!!!!!

Blazingfirestorm
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Post by Blazingfirestorm » Mon May 17, 2021 5:27 pm

Hi @JeremyaFr I need some help setting up this procdump I've following instructions but when I get to the command prompt part it just says 'procdump' is not recognized as an internal or external command, operable program or batch file. if you can help I'd really apricate it and also I'm not the best working with code stuff so if you can keep it simple that to would be apricated

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JeremyaFr
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Post by JeremyaFr » Mon May 17, 2021 7:46 pm

Hello,
To make things easier, I've created a .bat file.

Extract procdump_bat.zip in your xwa directory and run procdump.bat.
Then launch the game from the launcher (Alliance.exe).
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JeremyaFr
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Post by JeremyaFr » Mon May 17, 2021 7:51 pm

While testing, you can run the procdump every time before launching the game. This way a crash dump will be generated when the game crashes, even when the crash is random and hard to reproduce.

Blazingfirestorm
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Post by Blazingfirestorm » Mon May 17, 2021 8:05 pm

thanks JeremyaFr

Blazingfirestorm
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Post by Blazingfirestorm » Mon May 17, 2021 9:00 pm

Hi @JeremyaFr it crash and I got the .dmp file and zip it but it still too powerful for posting any ideas?

Blazingfirestorm
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Post by Blazingfirestorm » Mon May 17, 2021 9:45 pm

never mind I've put it on google drive here is the link to the filehttps://drive.google.com/file/d/1u6jCd- ... sp=sharing

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JeremyaFr
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Post by JeremyaFr » Tue May 18, 2021 8:40 am

I can't download the file because it asks for a Google account.

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